State Farm® Insurance Agent Traci Hollander
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Harry Chawla
August 13, 2026
"Heather Love in Traci's office has been of huge help in providing prompt and thorough insurance options over the last several years. She's an all-star and my go to person for all things insurance related. Thank you!"
E. Corri Moss-Hunter
August 12, 2026
"Heather Love helped me and my family set up our life insurance. She asked the best questions to help me get started, and made the process so quick and easy. I'm so happy with my insurance policy - Thank you so much Heather!"
Abra Williams
August 5, 2026
"I was at the SFMTA today with all my automotive and residential paperwork, minus, it turns out the necessary proof that my new car was indicated as insured. Karina picked up when I called Traci Hollander's office to remedy this detail and, within 15 minutes, she emailed me the necessary proof of insurance. I mentioned that I was a long time customer but didn't get the sense that that was an influencing factor.
Karina and Traci Hollander - State Farm Insurance were a life raft in the sea of bureaucratic frustration."
Rick Monetta
July 29, 2026
"Traci and Heather Love are my go to for auto insurance and Life insurance. They are experts who are trust for my clients. I have been sending clients to them for over 19+ years. Everyone has given them 5 stars for service and coverage"
Emily Wells
July 29, 2026
"I cannot say enough wonderful things about Heather Love at State Farm! From the moment I first reached out, Heather treated me not like “just another customer,” but like a friend whose needs truly mattered. She took the time to listen carefully, understand my situation, and explain every option in a way that felt approachable and empowering.
What sets Heather apart is her genuine warmth paired with incredible professionalism. She never rushed me, and I always felt like she had my best interest at heart, not just in finding the right coverage, but in making sure I understood and felt confident in my choices. Even after my policies were set up, Heather has been quick to respond, patient with my questions, and proactive in making sure I’m always getting the best possible service.
It’s rare to find someone who blends expertise, empathy, and enthusiasm so seamlessly, but Heather does it with ease. She has turned what can often feel like a complicated, overwhelming process into something stress-free and even enjoyable. I’m deeply grateful to have her in my corner and would recommend her without hesitation to anyone looking for an insurance agent who truly cares."
Pedro Perez
July 29, 2026
"Heather Love is the best! Don't hesitate to connect with her to guide you in your insurance needs!!"
Thomas Redmond
July 29, 2026
"Heather Love is an experienced agent providing leadership in helping us staying ahead of our insurance needs. Thank you Heather"
Jia Yu
July 28, 2026
"Eva is professional and detail oriented. Definitely recommend!"
Samantha Nispel
July 18, 2026
"Heather is so amazing! She saved me on my monthly car insurance and was able to get me extra coverage while saving me money! 5 stars"
Danielle Regan
July 17, 2026
"I had a wonderful experience working with Heather Love. She took the time to explain life insurance in a way that was easy to understand and made sure all of my questions were answered without ever making me feel pressured. It's clear she truly cares about helping people protect what matters most. Heather is knowledgeable, professional, responsive, and genuinely kind. If you're considering life insurance and want someone you can trust to guide you through the process, I highly recommend reaching out to Heather. She made the entire experience simple and stress-free."
Andrew Smith
July 7, 2026
"I moved to California from Montana and had to find a new car insurance policy here. I have been with the same State Farm policy for many years, so was worried it was going to be a hectic switch. Eva Lee made this switch extremely easy for me and was attentive to my questions. Thanks to for her: looking forward to my new policy with this office!""
"Thank you for your review, Andrew! We are glad you had a great experience with Eva. If you need anything else, please don't hesitate to reach out. We're here to help!"
Ruth Bowman
April 16, 2026
"Moved to San Francisco from GA and needed to transfer my auto policy. Eva made the process easy. She was a delight and we laughed a lot. I’ve been with the same agent for decades and I just know I’ll be taken well care of in our new home."
"Thank you for taking the time to write this review, Ruth! We look forward to continuing to provide you with great service. If you need anything else, please don't hesitate to reach out!"
Kathy Frantz
April 8, 2026
"Had a great experience transferring my policies over after a move from MN to CA! Eva Lee was great at explaining the difference in state laws and made sure I had everything I needed for a smooth transition. Quick and painless!"
"We appreciate your review, Kathy! Eva is the best. If you need anything in the future, please don't hesitate to reach out!"
Cayci Jean
March 22, 2026
"I moved to California from Colorado and had to go through the process of finding a new car insurance policy out here. I have been with the same State Farm policy since I was 16 so I was worried it was going to be a hectic switch. Eva Lee made this switch extremely easy for me and was attentive and accommodating to my questions since I had never done this before. Very thankful for her and looking forward to my new policy with this office!"
"Thank you, Cayci, for taking the time to review us - we really appreciate it! Great to hear you had a wonderful experience with Eva. We are happy to be your good neighbor!"
AmsSF
December 9, 2025
"So glad we found Traci Hollander’s office. She and her team have been supportive on so many occasions. Special shout-out to Rocio, who always responds quickly with helpful information."
"Thank you for your thoughtful review! We are thrilled to hear you had a great experience with Rocio. If there is anything else you need, please don't hesitate to reach out - we're here to help!"
Rachel Long
November 21, 2025
"Eva Lee was so helpful in promptly and efficiently consolidating my family’s accounts! She made it simple and smoothand always very patient and polite. Thanks Eva!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service Eva has provided. If you ever have any questions or need assistance, we’re here to help! "
Norman Flores
October 31, 2025
"I've been a policy holder (auto and renters) for many many years. They've always been super helpful and pleasant to deal with. I recently added earthquake insurance and was helped by Eva Lee. She was very responsive, provided quotes based on several options I chose and answered all my questions. Eva was professional and super responsive!"
"Thank you for your 5-star review! We are thrilled you had a wonderful experience with Eva. My State Farm team and I are happy to be your good neighbor! "
1234567desy
August 27, 2025
"Thank you Heather for all your help. You made insurance so easy for me to understand"
"Thank you for taking the time to post your review! Heather is the best. Please don't hesitate to reach out if you need anything - we're here to help!"
Desyreth Velazquez
August 27, 2025
"Thank you Heather for all your help"
"Thank you for the amazing five-star review! We’re thrilled you had a great experience with Heather and appreciate your support."
Kassandra Itehua
August 27, 2025
"I had a great experience working with Heather! She was incredibly knowledgeable and patient, taking the time to answer all of my questions and explain things clearly. If you’re looking for someone who goes above and beyond to make sure you understand your options, I highly recommend Heather!"
"We appreciate your review! We are delighted to know you had a great experience with Heather. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ern M
August 27, 2025
"Heather Love is such great help. She is caring and is always there to help."
"Thank you for the wonderful 5-star review! We’re glad you enjoyed your experience and appreciate you taking the time to share your feedback. We are happy to be your good neighbor!"
Belen Itehua
August 27, 2025
"Heather Love was amazing she was very helpful and answered all the questions I had."
"Thank you so much for the five stars! Heather is the best, and we really appreciate your support. If there is anything else we can do for you, please don't hesitate to reach out!"
Melissa
August 27, 2025
"This insurance agency has some of the best customer service. Today I was dealing with Heather. Heather was very fast and efficient in adding my new car and I appreciated her making the process seem smooth and effortless!"
"Thank you for your fantastic five-star review! We’re so grateful you took the time to share your experience with Heather. If you need anything else in the future, please don't hesitate to reach out!"
Courtnie
August 26, 2025
"I called to see what kind of coverage I could get for a decent price, my teenager just started driving and lord knows I need any coverage I can get. Heather was very patient and answered all of my questions and concerns. She was very helpful and I appreciated her professionalism as well"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Elizabeth Stumper
August 25, 2025
"Heather did a wonderful job making it easy to insure my brand new 2026 Ram!!! I traded in my old car and the transfer was quick and easy!!! I highly recommend working with Heather Love!!!!"
"Thank you for your five-star review! We appreciate your support and are delighted to know you had a positive experience with us. Please don't hesitate to reach out if you need anything else. We are here to help!"